Frequently Asked Questions
Contact Us
Contact Us
Got a Question?
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To contact a store visit our store locator.
Store Customer Service Feedback: 1300 660 054
(9am - 5pm AEST Monday to Friday)
Online Sales Team:
For a prompt response, please complete the 'Contact Us' form to the left of this page.
1300 366 644 (9am - 5pm AEST Monday to Friday)
Easter Holiday Trading Hours: Closed 25th - 28th March 2016, reopening Tuesday 29th March 2016.
Changing or Cancelling an Online Order.
Once your order has been submitted, you will not be able to add or remove items. A new order needs to be created should you require additional items.
Technical & Computer Support Teams: 1300 660 054
(9am - 5.30pm AEST Monday to Friday)
Easter Holiday Trading Hours: Closed 25th - 28th March 2016, reopening Tuesday 29th March 2016.
Product Repair & Spare Parts Teams: 1300 660 054
(9am - 5pm AEST Monday to Friday)
Easter Holiday Trading Hours: Closed 25th - 28th March 2016, reopening Tuesday 29th March 2016.
For Products under Extended Warranty:
The Warranty Group - 1300 654 621 or email twgau.dse@thewarrantygroup.com
Products installations and set-up:
Clever Dick - 1300 880 646