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Christmas Delivery

Christmas Delivery

Christmas Delivery Guarantee

When do I need to order?

The sooner the better, but please refer to the advertised ship time on each product listing, and the order deadlines below:

  • Ships in 1-2 days - Order before 15th December
  • Ships in 2-4 days - Order before 13th December
  • Ships in 3-7 days - Order before 11th December

Worried about getting your order before Christmas? - Don't be!

Order any product eligible for our Christmas Delivery Guarantee and we GUARANTEE delivery for Christmas or delivery is FREE. That's right, we will refund anything you paid for delivery if your order doesn't make it in time for Christmas.

If I order after these dates, can I still get my order before Christmas?

Of course! Even if you place an order after 15th December, it is still quite possible that you order will be delivered before Christmas, we just can't guarantee it.

Melbourne, Sydney and Adelaide metro areas

  • Ships in 1-2 days - Order before 20th December
  • Ships in 2-4 days - Order before 15th December
  • Ships in 3-7 days - Order before 14th December

Brisbane metro, ACT and regional SA, VIC and NSW

  • Ships in 1-2 days - Order before 18th December
  • Ships in 2-4 days - Order before 15th December
  • Ships in 3-7 days - Order before 13th December

WA, NT and TAS

  • Ships in 1-2 days - Order before 15th December
  • Ships in 2-4 days - Order before 13th December
  • Ships in 3-7 days - Order before 11th December

Shop Products with Fast Dispatch

Christmas Delivery Guarantee Terms and Conditions

  1. The Christmas Delivery Guarantee applies to any products ordered prior to the deadlines below. Please refer to each product listing for advertised ship times:
    • Ships in 1-2 days - Order before 15th December
    • Ships in 2-4 days - Order before 13th December
    • Ships in 3-7 days - Order before 11th December
    • Ships in 1-2 weeks - Order before 6th December
  2. Where your product has been ordered within the deadlines above, and a delivery attempt has not been made by 24th December 2016, Dick Smith will refund an amount equal to the original delivery charge paid for your product.
  3. Where a product was sold with Free Shipping, no delivery refund will apply.
  4. A delivery attempt is where the carrier has attempted delivery, but no-one was present to sign for the goods. Where there is no- one available to accept delivery, a calling card will be left, or goods taken to a local depot or post office for collection.

The Christmas Delivery Guarantee does NOT apply to:

  • Products with an advertised ship date of:
    • Items with an expected dispatch date of 16th December or later
    • Ships in 2-3 weeks
    • Ships in 3-4 weeks
    • Postcodes within the following zones:
    Northern Territory
    Zone 2: 0822, 0835–0847, 0852–0854, 0872, 0880–0889
    Western Australia
    Zone 1: 6215–6699
    Zone 2: 6700–6770
    Zone 3: 6798–6799
    New South Wales
    Zone 3: 2339, 2341–2347, 2352–2412, 2431–2439, 2441, 2443, 2445–2449, 2451–2459, 2462–2469, 2471–2479, 2481–2483, 2642–2648, 2651, 2652, 2654–2664, 2673–2675, 2680–2707, 2709–2719, 2731–2739, 2821–2829, 2831–2844, 2878, 2879
    Zone 6: 2890–2899
    Queensland
    Zone 3: 4454–4482, 4488–4493, 4521, 4677–4679, 4681–4699, 4704–4739, 4741–4809, 4816, 4819–4869, 4871–4899
    South Australia
    Zone 2: 5201, 5202, 5204–5210, 5212, 5213, 5220– 5223, 5231–5237, 5240, 5242, 5243, 5245–5250, 5252, 5254, 5256–5259, 5261–5263, 5265–5266, 5269, 5270, 5272–5276, 5278, 5279, 5291–5303, 5306–5329, 5331, 5332, 5340, 5342, 5344, 5346–5351, 5354, 5356–5372, 5374–5412, 5414–5416, 5418–5421, 5430–5452, 5454–5460, 5462–5490, 5493–5500, 5510, 5521, 5522, 5550, 5552, 5555, 5560, 5570, 5572, 5577–5583, 5601, 5607, 5609, 5630, 5632, 5641–5690, 5710, 5722–5749
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