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What Happens if No One is Home? Can You Deliver on Weekends?

Our couriers deliver from 9am to 5pm, Monday to Friday.

For larger parcels, if you aren't home, a calling card will be left with instructions on how you can pick up your order.

Some smaller parcel will be delivered without a signature and will be left in a safe place.

You may leave a written 'Authority To Leave' for the driver, granting permission for the goods to be left without a signature if no one is home to receive the delivery. Please bear in mind however, that providing an Authority To Leave will waive any delivery protection and you would need to follow up directly with the courier for assistance if anything were to happen to the unattended package.

Please also note that failure to collect your package from the courier may result in the item being returned to us, incurring re-stocking/re-dispatch fees

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