Shipping Guide

Quick Standard Delivery

Get your order delivered within 1-5 business days (usually 1-2 days!) with our quick and cost-effective Standard Delivery option.

Express Shipping

Get your order even faster using our Express Shipping option! Eligible products are shipped with Australia Post eParcel Express with an estimated delivery time of 1-2 business days.

Scheduled Delivery

If you have ordered a larger item, such as bulky whitegoods or TVs 65” and above, our specialist courier will call you to arrange a convenient delivery time.
We also offer a Premium Delivery upgrade in selected areas which includes taking away the packaging of your new product, as well as your old appliance.

Freight Protection (Optional Additional Cover)

We will provide extra protection, including express replacement cover, priority customer support and more, in case your delivery is damaged in transit.

How do I track my order?

Once your order has shipped, you will receive a shipping confirmation email containing the carrier’s name and your tracking number, if available. You will receive updates along the way, plus you can keep track of your order by logging into your Kogan.com account, or via the carrier’s website.