Cart

Terms & Conditions

Terms & Conditions

Complaints

If you have a complaint, please let us know. We welcome your feedback as an opportunity to improve our business and customer service.

You can make a complaint by:

When making a complaint, please let us know the following information:

  • Your Name and Email Address
  • A brief description of the issue
  • Order number, the product name and serial number, if applicable
  • Date of purchase

We will respect our customers’ privacy in relation to any personal information given to us.


KOGAN AUSTRALIA PTY LTD T/A Dick Smith
ABN: 53 152 570 351
KOGAN HK LIMITED T/A Dick Smith Electronics
Company registration number: 1659337
ABN: 51 158 959 794

,

Create your free Dick Smith account

Already have an account? Log In

By clicking Create Account (or signing in with Facebook, Google or Paypal), you agree to the Dick Smith Terms & Conditions and to receiving promotional emails from Dick Smith. Remember, you can unsubscribe at any time.