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Deploying Cisco Unified Contact Center ExpressAuthor: Luo, CCIE# 6183, Michael HouTong
Publisher: Lulu
Category: Computing: General
Age Group: 15+
Book Format: Paperback
Install, deploy, configure and troubleshoot Cisco Unified Contact Center Express. Inbound and outbound call distribution, Desktop Suite and Finesse, database and web chat, scripting and trace analyzing. Cisco and third-party tools such as CET, RTMT, LDAP Browser, and WinGrep.
Written by Michael HouTong Luo, CCIE# 6183 (Routing/Switching and Collaboration), author of Deploying Cisco Unified Presence.
This product is sold by a third-party seller and they are responsible for their product, the content of their listing and any exchanges of return of their product.
All products sold by third-parties are subject to the Customer Charter and comes with guarantees that cannot be excluded under the Australian Consumer Law.
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