Yealink Partner PrimeCare for MVC/ZVC Small Room 3 Years Applicable to MVC320/340/400 S40, ZVC400

Yealink Partner PrimeCare for MVC/ZVC Small Room 3 Years Applicable to MVC320/340/400，MVC S40, ZVC400Yealink Partner PrimeCare Service GuidelinesCertified Service Partner Requirement:Only Certified Service Partners can rebrand and embed Yealink Partner PrimeCare Service and sell it to end users.Contact the Yealink Team for details on becoming a Certified Service Partner.PrimeCare Service Inclusions:Priority Support with Escalation during business hoursHardware Advanced Replacement with next business day shippingHardware Warranty ServiceYMCS - Room - Professional PackageSoftware UpdatesAccess to Yealink Online Support CenterNotes:Hardware Warranty:Yealink MS Video products include a default 2 - year hardware warranty.Customers can enjoy an equivalent hardware warranty service period when PrimeCare Service is active, but the total hardware warranty period cannot exceed 5 years.PrimeCare Applicability:PrimeCare for MVC SKU is only applicable to MVC bundles with MCore Pro PC (C3/C4/C5 Kits).PrimeCare for BYOD Room is applicable to meeting rooms equipped with UVC34/UVC40/S40/UVC84/UVC86/AV - Hub.Coverage:PrimeCare only covers products and accessories with a serial number.Consumables such as cables, batteries, or mounting kits are not included in PrimeCare’s scope of service.