COSTCOM Australia

Sold and delivered by COSTCOM AUSTRALIA PTY LTD (ABN 51 633 527 741)

Contact Seller

To enquire about an existing order, please contact the Seller via the Order History in your Account dashboard.

Shipping Information

All items are dispatched from our warehouse within 1-2 working days of receiving the order.

Standard Delivery time frame is 3-10 working days for Metro areas and 2-3 weeks for Regional areas.

Change of Mind Returns

We offer a 30-day return policy if you change your mind. This means you can request a return within 30 days after receiving. To return the items, your must return them in its original condition, unworn or unused, with tags, and in its original packaging. In this case, buyers are responsible for the return freight.

Warranty Information

In order to make a claim, you please contact us and you must provide us with:

- Details of the defect or damage in relation to which you are making a claim under the warranty;
- photographic evidence of the defect or damage, where applicable;
- your invoice (including order number) and any other proof of purchase; and any other details we may need to process your claim.
Where goods are damaged or defective upon delivery, you must provide photographic evidence of the damage before receiving a repair, replacement or refund.

Except as required by law (including the Australian Consumer Law), this warranty shall not apply in respect of goods:

- where the goods have not been installed, maintained, operated or used in accordance with the manufacturer’s instructions or any other specifications provided with the goods;
- where damage or defects are caused by deliberate or negligent misuse or abuse, physical alteration, fire, liquid spillage, use of incorrect voltage, power surges or dips, thunderstorm activity, force majeure, voltage supply problems, tampering or unauthorized repairs by any persons, use of defective or incompatible accessories, computer viruses, corrosive conditions or introduction by an insect, pest or other foreign body;
- where damage results from any third party software or hardware not provided by us;
- where items are lost or stolen; and
- in relation to repairs of batteries, where the batteries have not been used in accordance with specifications or they expire by normal use.

Recieved Incorrect or Damaged Items

Please inspect your order upon reception and contact us within 5 business days if the item is defective, damaged or if you have received the wrong item and we will provide with solutions accordingly.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.

Melbourne 3000

Melbourne 3000

Our products

COSTCOM Milk Frothing Jug Stainless Steel Coffee Pitcher Container Latte Art Pen Tank (350ml)

Logitech MK200 Media Keyboard Mouse

COSTCOM Spinning Mop Stainless Steel Bucket Easy Clean 2 Free Spin Mop Heads Wheel

LEDON Retractable Wall Mounted Invisible Washing Clothes Lines Dry Rack Laundry Indoor

COSTCOM 2x Wooden Shoe Stretcher Expander Shoe Tree for Men Women Bunion Relief

COSTCOM Adjustable Laptop Stand 360 Rotating Ergonimic Foldable Laptop Riser for Desk Silver

COSTCOM Home Gym Fitness AB Roller Abdominal Crunch Exercise Machine Situp Trainer

COSTCOM BBQ Propane Gas Refill Adapter 1Lb Cylinder Tank Coupler Heater Bottle Tool

COSTCOM 5m 12V Car Cigarette Cigar Lighter Adapter Extension Cable Cord Lead Socket Plug

COSTCOM Pet Stairs 3 Steps Portable Cat Dog Ladder w/ Cover Step Ramp Climb For Pup Play, Black with Paw Prints

COSTCOM Type C & USB Quick Charger 20W

LEDON 4pcs 18650 2800mAh Li Ion Rechargeable Battery Cell

Terms & Conditions

Contact Seller

Shipping Information

Change of Mind Returns

Warranty Information

Recieved Incorrect or Damaged Items