20L Lightweight Portable Foldable Backpack Travel Hiking Waterproof Ultralight Daypacks
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Sold and delivered by HOD BUSINESS GROUP PTY LTD (ABN 64 635 217 891)
To enquire about an existing order, please contact the Seller via the Order History in your Account dashboard.
Bringing you the best in personalized, hand-selected Home and Health products, we’re always on the hunt for top-tier designs from ocean to ocean to meet every need and match every budget of our clients.
Whether you’re looking to make a simple upgrade in one room of your home or have a drastic gut renovation in mind, we’ve pooled a comprehensive list of the BEST Items as a handy resource for your next home décor project or health challenge.
But first, let’s go over the benefits we can provide in your home or commercial space to elevate your daily life. We cater for all tastes and lifestyles as well as design style, while keeping function and practicality paramount.
Our products range in delivery time from 5-15 Business days from our Australian Warehouse or 13-20 Business days from our international warehouse.
We do not guarantee arrival dates and do not use express shipping. Shipping times are an estimate only. We will do our best to ensure your product arrives within the estimated time frame.
Change of Mind Returns
An image of the shipping label and evidence of the issue must be submitted
1. Products must be returned in their original packaging, along with all included accessories, be in new condition suitable for resale.
An image of the shipping label and evidence of the issue must be submitted.
1. Products must be returned in their original packaging, along with all included accessories and be in new condition suitable for resale.
2. You must have returned the product within 7 days of taking delivery of your product.
3. The product cannot have been used, as this makes the product a second-hand item.
4. A restocking fee of 20% will be deducted from the refund.
5. The product must not have been damaged during the time the product is in your possession, including up until we receive the product.
6. Your item must be returned to the originating warehouse, of which we will provide the address.
7. The original sealed packages or boxes were sealed and undamaged.
Refunds are not given until the product is returned and inspected.
The buyer pays for the return postage if the return is due to a change of mind.
Faulty Items & Warranty
All items come with a 6-month Replacement Warranty.
An image of the shipping label and evidence of the issue must be submitted; otherwise, no refund can be given.
Items that are faulty need to be returned to be inspected for issues if digital evidence cannot be provided at your cost. This cost will be reimbursed on successful inspection.
Reshipping an item / Item not picked up
If a product is deemed undeliverable due to you providing an incorrect address, not picking the item up or not being at your residence the reshipping fee will be charged. If not paid
the items are destroyed and no refund is given.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.
