Altus Premium Upright Rollator Walker with Seat and Forearm Support - Red
$219
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Sold and delivered by MADDOX PLUS PTY LTD (ABN 48 677 428 572)
To enquire about an existing order, please contact the Seller via the Order History in your Account dashboard.
Located in the heart of Alexandria, NSW, we are a passionate team dedicated to bringing you the finest products. As a proud local family business, we understand the unique needs of our community and strive to offer products that resonate with our customers.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
At Maddox, we strive to provide a seamless and reliable shipping experience for our valued customers across Australia. Please take a moment to review our standard shipping policy to understand how we handle the delivery of your orders.
We offer standard shipping for all orders within Australia. Our trusted shipping carriers ensure that your packages are handled with care and delivered in a timely manner. The specific carrier used may vary depending on the size, weight, and destination of your order.
Once your order is successfully placed and payment is confirmed, our team works diligently to process your order. Most orders are processed and shipped within 1 business day. Please note that processing time may vary during peak seasons or promotional periods. We strive to keep you informed of any delays or changes in processing time.
The shipping time refers to the duration it takes for your package to reach its destination after it has been shipped from our warehouse. The shipping time may vary based on the shipping address and the carrier's delivery schedule. As an estimate, standard shipping within Australia typically takes between 1 to 5 business days. Please note that unforeseen circumstances such as weather conditions or transportation disruptions may affect the actual delivery time.
The shipping charges will be clearly displayed before you finalize your order.
To ensure transparency and convenience, we provide tracking information for all shipped orders. Once your order is dispatched from our warehouse, you will receive an email notification with a tracking number and instructions on how to track your package. You can easily track your order's progress online, allowing you to stay updated on its estimated delivery date and any potential delivery status changes.
Please ensure that the delivery address provided during checkout is accurate and complete to avoid any delays or mis deliveries. Additionally, some orders may require a signature upon delivery as a security measure. If you are unavailable to sign for the package, the carrier may leave a notification with instructions for rescheduling delivery or collecting the package from a nearby depot.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.
