Zennwood Decor

Sold and delivered by Zennwood Decor (ABN 50 458 236 646).

Contact Seller

To enquire about an existing order, please contact the Seller via the Order History in your Account dashboard.

General Store Information

Our Story

The name Zennwood Decor reflects the essence of our beginnings. One of our very first products—a collection of stunning decorative wooden plates—captured everything we stand for: natural beauty, a sense of durability, and timeless luxury. Over time, we expanded our offerings to include products with original designs, such as art prints and coasters, which showcase our commitment to blending creativity with functionality.

Our Mission & Values

Our mission is simple: to bring quality craftsmanship, sustainable decor, and unique designs into your homes and businesses. We are guided by the principle that every piece of decor should offer true value, not just in its beauty but also in how it elevates the spaces you cherish.

We focus on:

Unparalleled Quality: Every product is crafted with care and precision.

Sustainability: We strive to use materials that respect our planet.

Aesthetic Excellence: Artful designs that bring a sense of esteem and tranquility to any space.

For Every Space

Whether you're refreshing your home, enhancing the ambiance of a restaurant, or searching for a meaningful gift, Zennwood Decor offers versatile pieces that add character, warmth, and beauty to any setting. Our growing range of original art prints and coasters reflects our love for creativity and our desire to make functional decor as artistic as it is practical.

Our Vision for the Future

We are constantly evolving and growing with our customers. At Zennwood Decor, we value your input and feedback to inspire our next designs, art prints, and product collections. By listening to our community, we aim to adapt and ensure that our offerings continue to meet your ever-changing tastes and needs.

Return Policy

At Zennwood Decor, we aim to ensure our customers are completely satisfied with their purchases. Below is our return policy for exchanges and faulty products:

You have 14 days from the day the product is received to initiate a return. Delivery proof is required.

Eligibility for Returns

To be eligible for an exchange (only):

• Items must be unused and in the same condition as received.
• Items must be returned with original packaging and all tags attached.
• The return request must be made within 14 days of the original delivery date.

Return Process

Initiate Your Return:

• Email our customer support team at with your order details, delivery proof, and reason for return.
• For faulty items, include images and/or videos to demonstrate the issue.

Return Shipping:

• Australian Customers: We cover the initial return shipping fee for exchanges on participating full-priced items only. Any additional exchanges or return shipping fees will be at the customer’s expense.
• International Customers: Customers outside Australia are responsible for all shipping costs associated with their return.

Label and Shipping:

• Once your return is approved, we will provide a return label via email (for Australian customers only).
• Attach the label to your package and drop it off at your nearest Australia Post Office or red post box.
• International customers will need to arrange their own shipping with a trackable method.

Processing Time:

• Returns take up to 7 business days to process once the package reaches our warehouse.
• You will be notified of the outcome via email.

Faulty Products

If you receive a faulty product:

• You may request an exchange or refund upon inspection.

To process a faulty return, we may ask for:

• Photo ID
• Images and/or videos clearly showing the fault.
• Faulty items must be inspected for approval.
• If approved, refunds will be issued via the original payment method.

Refund Processing Time

• Refunds will be processed to your original payment method.

Shipping Policy

At Zennwood Decor, we are committed to providing a smooth and reliable shopping experience. Below are the details of our shipping processes and policies:

You will receive a shipping confirmation email with tracking details once your order has been dispatched.

Domestic Shipping (Australia)

We primarily use Australia Post for shipping within Australia.

Tracking Your Order

• All orders include tracking information.
• You will receive a tracking number in your shipping confirmation email to monitor your package's progress.

Shipping Locations

We proudly ship:

Domestically within Australia using primarily Australia Post, and other services determined by the delivering location of the customers .

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.