Kleenex Complete Clean Soft Toilet Paper 60 Count (1x60 Rolls) - Packaging May Vary
Sold and delivered by OAR GLOBAL PTY LTD (ABN 11 667 648 919).
To enquire about an existing order, please contact the Seller via the Order History in your Account dashboard.
You can return items within 30 days of purchase. However, items classified as food or edible products are non-returnable due to hygiene and safety reasons.If the return is due to a change of mind, the customer is responsible for the return shipping costs. If the return is due to a fault or issue with the product, we’ll assist accordingly.
At Zetty, we strive to provide a seamless and timely delivery experience. Please read our shipping policy carefully to understand how we handle the shipment of your orders.
All orders are processed within 1-3 business days.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. In such cases, we will notify you via email or phone.
Shipping charges for your order will be calculated and displayed at checkout.
Delivery delays can occasionally occur due to factors outside of our control, such as weather conditions or shipping carrier delays.
Once your order is shipped, you will receive a confirmation email containing tracking information. You can use the tracking number provided to monitor the delivery status of your order.
If you do not receive your tracking details, please contact us.
Please ensure that the shipping address you provide is accurate and complete. We are not responsible for orders delivered to incorrect or incomplete addresses.
If you need to update your shipping information after placing an order, please contact us via the Order History in your Account dashboard as soon as possible.
Zetty is not responsible for packages that are lost, stolen, or damaged after they have been shipped. However, if you encounter any issues with your shipment, please contact us via the Order History in your Account dashboard, and we will do our best to assist you in resolving the matter.
For damaged packages, please retain all packaging materials and items, and contact us immediately for further instructions.
For any shipping-related questions or concerns, please contact us via the Order History in your Account dashboard.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.